Technical Support Specialist (L2)

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Responsibilities

Set up and maintain services primarily within Microsoft 365 and Azure environments.
Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications

Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
Scripting. Solid proficiency in PowerShell for task automation.
English. Minimum Intermediate level (written and spoken) for professional communication.
Education. Higher education in Information Technology or a related field.

Will be a plus:

Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
Experience with API services.

What we offer

Remote work. We operate in two weekly rotating shifts: Morning (07:00 — 15:00) and Evening (15:00 — 23:00).
Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
We provide a corporate English tutor to help you level up your communication skills for international projects.
Comprehensive healthcare insurance and gym membership compensation.
Access to professional psychological consultations to support your well-being.
Real career opportunities, paid training.
Paid vacation and sick leave.

Ready to join our team?

Check our open positions and send your CV to get started.

Anna Tkachuk

Head of the Human Resources Department