Business Applications Support Specialist (HubSpot)

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

Now we are looking for a Business Applications Support Specialist with hands-on experience in the technical IT arena to support the HubSpot platform for our client.

Ideal Candidate

A CRM-focused professional with hands-on administration and support experience, capable of managing integrations, troubleshooting data issues, and supporting business users within HubSpot.

Responsibilities

Support and management of the HubSpot platform:
Administer and support the HubSpot CRM platform.
Manage and troubleshoot integrations with other business systems.
Monitor data synchronization and resolve related issues.
Automation rules configuration.
Create and maintain reports and dashboards.
Provide training and ongoing support for an internal team.
User support and ensuring smooth CRM operations.
Documentation tasks — creating and maintaining an internal wiki.
Support and management of the internal transportation management systems:
Account management.
Provide management of access roles and permissions.
User support.

Qualifications

English B2+ (Upper-Intermediate).
Experience working with HubSpot CRM system, including strong understanding of CRM administration, support, and business processes.
Knowledge of system integrations, including data synchronization, field mapping, and API-based connections.
Basic understanding of JSON, REST APIs, and HTTP error codes for log analysis and troubleshooting.
Ability to investigate and resolve integration and synchronization issues.
Experience building and maintaining reports and dashboards.
Experience as a user or support representative of business and task-managing platforms: Jira, Zendesk, ClickUp, etc.
Basic understanding of a CRM system structure.
Solid knowledge of Office applications will be an advantage (Word, Excel, Google Docs).
Strong analytical and problem-solving skills.
Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training).
Willingness to work during the client’s business hours (shifts: 2:00 PM — 10:00 PM; 3:00 PM — 11:00 PM; 4:00 PM — 12:00 AM; 5:00 PM — 01:00 AM).

What we offer

Professional Certification. We provide full sponsorship and support for industry certifications.
We provide a corporate English tutor to help you level up your communication skills for international projects.
Comprehensive healthcare insurance and gym membership compensation.
Access to professional psychological consultations to support your well-being.
Real career opportunities.
Paid vacation and sick leave.

Ready to join our team?

Check our open positions and send your CV to get started.

Anna Tkachuk

Head of the Human Resources Department